We take as much care in shipping your Max Brenner chocolates as we do in making our delicious confections.
Please note that orders received by 12PM EST, Monday through Friday, ship on the same day. Orders received after 12PM EST, Monday through Friday, and orders received on weekends or holidays, ship on the next business day.
We offer the following shipping options:
Standard Overnight Delivery (Delivery by 4:30pm next business day)
2nd Day Delivery (Delivery by 4:30pm in two business days)
Shipping charges are determined by the weight of the item(s) selected, the destination they are going to, and the level of service selected. Please note that shipping charges are per recipient.
Phone orders are accepted Monday thru Friday from 9am-5pm Eastern Standard Time. All web and phone orders that are received Monday thru Friday by 12PM, Eastern Standard Time, will be shipped that day. Orders received after 12PM, Eastern Standard Time, will be shipped on the next business day.
To ensure freshness and proper handling, we cannot ship orders on Friday unless they are shipped overnight with Saturday delivery. All other orders will be shipped the next business day. We do this to ensure our products are maintained in ideal conditions at all times. For this reason we cannot guarantee delivery on a Monday.
FedEx delivery (including Saturday delivery) has restrictions of certain service areas. For complete details of FedEx policies and service availability in your area, please visit FedEx online at www.FedEx.com or call1.800.GoFedEx (1.800.463.3339).
Max Brenner shipping providers have permission to leave packages at the specified shipping address. If there is no one to sign for delivery, Max Brenner is NOT RESPONSIBLE and will not offer refunds for packages that are stolen or damaged after they are delivered to the address that is specified by the customer. If no one is present at the delivery time, then by standard shipping provider regulations, they will make two more delivery attempts before they return the package to us. Max Brenner LLC is NOT responsible and will not offer refunds if the package is melted or damaged after the first delivery attempt has been made.
For more help with shipping or to ship your order to multiple addresses please call our gift specialists at (888) 461–6502.
Regrettably, we cannot ship to international destinations or P.O. boxes at this time. All shipments are sent via FedEx and can only be delivered to a street address within the United States.
We accept four major credit cards: American Express, Discover, Master Card and VISA.